When it comes to shipping, there’s nothing worse than not being able to track your package. You might have had a great experience with your shipping partner at first or you may have even had no problems at all. But when something goes wrong, you want someone to be able to help you track down the issue and get it resolved as quickly as possible.
That’s why it’s important that courier tracking apps provide not only accurate information about where your package is but also access from anywhere in order for you to be able to contact them immediately if anything goes wrong.
If you want any of these features in your shipping tracking app, here are some features that should definitely be included:
Track the status of your package.
If you have been ordering packages online, you know that there are a lot of different ways to track the status of your package. You can use an app on your phone, an online portal, or even call the courier company directly. These methods all have their pros and cons, but in general, they are all not very user-friendly.
One thing that we think is needed is real-time tracking information available from any device at any time, with no extra input required (like entering an account number). No matter if someone wants to check the status of their order while waiting in line at Starbucks or while sitting on the couch watching TV with their family — it should be easily accessible from anywhere without having to go through any hurdles or steps first.
Get real-time updates on your package.
You want to know exactly where your parcel is all the time. Sure, the post office will tell you when it’s been loaded onto a truck and which truck it is, but then they’ll go silent until you get a notice saying your package has arrived at its destination. With our courier shipping tracking app, however, you can follow the progress of your package in real-time so that you know exactly where it is at all times.
The benefit of this? Well for starters there’s no risk of delayed or inaccurate updates (since we’re giving them to you in real-time). But beyond that there are some more practical advantages as well: knowing exactly when a driver will be arriving so that nobody has to sit around waiting; being able to warn people not to get off their phone when receiving an important delivery; and even providing more convenient delivery dates based on current traffic conditions (because let’s face it—the last thing anyone wants is to wait forever just because their driver got stuck behind an accident!)
Be able to access information about your package from any device.
It’s great to know that your courier shipping tracking app can be used on all of your devices, but what if you’re not at home? What if the network at the office is slow? Or what if there’s no wifi where you’re staying?
The app should be available anywhere, anytime, and on any device. No matter where you are or what kind of connection you have, whether it’s your phone in a foreign country or on an airplane with spotty service, you can get access to the information about your package.
Get a tracking notification when your package has been delivered/received.
Another feature that is important to the user experience is to be able to get a tracking notification when your package has been delivered/received. As mentioned before, this information is important and can help you stay on top of the progress of your shipment. By being able to see where your package is at any given time, you will be able to determine if it has been delivered or not.
It’s also nice if there’s an option for you as a courier shipper or receiver (if applicable) where you can see when your package has been delivered/received in an easy-to-understand format so that there’s no confusion between whether or not it was actually received by its recipient.
Be able to find the tracking ID of a package that you’ve shipped from anywhere in the app.
You should be able to find the tracking ID of a package you’ve shipped from anywhere in your app.
This is especially important if you’re shipping hundreds or thousands of packages. You want to be able to look up each customer’s tracking ID from within their order details, or from their “My Account” page. If you have multiple people who need access to manage orders and shipments, having a way for them to easily look up tracking IDs will make it easier for them to do their job.
You should also have a way for users not logged into a customer’s account (or anywhere on their website) to find out which tracking number belongs to which package by providing this information when they enter an email address or phone number into your search bar (i.e., “Find My Package”).
Have access to all of my tracking information in one place, regardless of the shipping partner I’m using.
So, you want a courier shipping tracking app that allows you to access all of your tracking information in one place. Whether it’s UPS, FedEx, or USPS, you’re looking for an app that provides seamless integration with all of your carriers so that no matter the carrier used for a shipment—or multiple shipments—it’s all right there in one place. And if it can do so while also allowing you to manage inventory and see where an item is on the supply chain—even after delivery has been made—that would be great too!
Be able to track packages that have been sent through multiple couriers at the same time (e.g. if a package is sent from China through DHL and then transferred to USPS).
You might be surprised to learn that some courier shipping tracking apps can’t track packages sent through multiple couriers at the same time. For example, if a package is sent from China through DHL and then transferred to USPS, the app may only be able to track this as two separate shipments with two different tracking numbers. However, it’s important for users of these apps to know when their package has been transferred from one company to another so they know what number they should be using when searching their app for updates on their shipment.
Additionally, there are some reasons why your shipment may not show up in your courier shipping tracking app even though it was shipped out by courier service:
- If your shipment is held up due to customs (this could happen if you were sending something internationally), then it won’t appear in any of the apps until those issues have been sorted out and cleared away. This can take anywhere between 2-6 weeks depending on how long each country usually takes before releasing held-up parcels back into circulation again once they’ve been inspected by customs officials.
- If you added an incorrect address or phone number during checkout or forgot an item off of your order form altogether (i.e., leaving out a return address), then there’s no way for anyone else but yourself (or whoever picked up where you left off) who knows where this particular package should have gone; without that crucial information about who needs what kind of help making sure everything gets returned back into circulation after being held up by Customs.”
Get a detailed description of why my package is being held up if it is being held up.
The first thing you should look for in a courier shipping tracking app is an accurate description of what’s happening with your package. If the tracking information shows that the package has been delivered, but it hasn’t yet been delivered, chances are there’s a problem—and that problem may not be apparent just by looking at the tracking information.
When it comes to courier shipping tracking apps, there are two types: those that rely on third-party services and those that track packages themselves through their own systems (or both). The former can only provide as much detail as they get from their partners; the latter usually provide more detailed descriptions because they’re able to do so without having to wait for information from other companies. In either case, if something goes wrong with your package—whether it’s because it was lost in transit or damaged during delivery—you want an app that will help you understand what happened and why so you can resolve things more quickly and easily than if you had no idea what was going on with your shipment at all!
Know exactly where my package is located in case something goes wrong with it or I need it urgently and need to know what courier I should talk to about it.
The first thing to consider when developing a courier shipping tracking app is whether or not it will be able to help you know exactly where your package is located in case something goes wrong with it or you need it urgently. If the answer to this question is no, then what’s the point of having a courier shipping tracking app? You should know exactly where your package is located at all times—if not for yourself, then for whoever has been entrusted with delivering that package.
Knowing where your package is located can help you get it back if it gets lost (we’ve all had those packages delivered around town only to find that our house was mistakenly marked as “undeliverable”). It can also help ensure that someone gets their hands on an important delivery at some point during its journey from point A to point B; if they don’t know how far along they are on their route, they could easily miss out on getting said delivery. And finally, knowing where your package is located allows you more flexibility when contacting the right person about any problems you might have with a particular parcel—and we all know how frustrating trying (and failing) over and over again until finding someone who knows how best handle our problem can be!
A great courier tracking app should be easy to use, accessible from anywhere and provide real-time status updates.
A great courier tracking app should be easy to use, accessible from anywhere and provide real-time status updates.
A tracking app is a simple way to track the location of your packages. It shows you where each package is and how long it will take until it reaches its destination. Using a tracking app makes the delivery process more transparent because you can see exactly where your package is at any given moment.
For example, UPS has an excellent tracking tool that allows users to track not only their own packages but also those being shipped by other people who use UPS as their courier service provider as well (this feature isn’t available on all vehicles shipping companies). In addition, this particular tool provides detailed information about delivery times—including estimated arrival dates based on factors like weather conditions or holidays—as well as details on each stage of the journey: when something was loaded onto an airplane or truck; when it arrived at its first stop; etcetera.”
Conclusion
So there you have it. The things that matter when looking for a courier tracking app. What do you think? Do any of these features stand out to you as particularly important? Let us know in the comments!
