If you’re looking for delivery status updates on your parcel, it’s important to understand the underlying reasons why they might not be coming through. That way, you can know what’s going on with your parcel, and whether you need to contact the shipping company or just be patient. So here are some common scenarios that might keep you from getting tracking updates:
Your parcel was delivered to the wrong address
- If you’ve been waiting for a delivery, and it’s not arrived, the first thing to check is the address. It’s easy to make mistakes when writing down addresses so make sure what you’ve written is correct.
- Even if you’ve not been waiting for a delivery and don’t think an item is lost or missing, check the address anyway. Sometimes deliveries can get mixed up when they’re being delivered (for example, if there are several properties close together).
Your parcel hasn’t been scanned into the system yet
You may be wondering why it’s not showing up in the system yet. There are three reasons this could be happening:
- Your parcel hasn’t been scanned into the system yet. A parcel might not be scanned into the system until it has been delivered, but in some cases can be scanned into the system before delivery (such as with items that are awaiting pickup). If this is the case, your parcel won’t appear as “out for delivery” until it’s actually out for delivery.
- Your parcel has been scanned into the system after being delivered. This can happen if you’re getting an alert from your courier services about an item that was already delivered to you – there’s no need to worry! Just let them know and they’ll take care of things from there by re-sending it or refunding money back onto your account if needed.
There’s been a delay in transit
There are many factors that can contribute to a delay in transit. Delays can be caused by weather, traffic, holidays, or even the carrier itself. The delivery location and address may also play a role in your package’s arrival time. So what can you do if you’ve been waiting for a package for a while?
First things first: give it 48 hours from when it was supposed to arrive before contacting Amazon customer service. It’s not unusual for packages to take between 30 minutes and three days longer than expected (and we’ll talk about why that is later). In most cases where deliveries have gone awry due to inclement weather or other issues with the courier company itself (like FedEx), Amazon customer service will work with the vendor on your behalf to ensure that your purchase gets sent out again as soon as possible.
The carrier is unable to deliver your parcel
It’s not uncommon for the delivery drivers to find themselves unable to complete their route on time. For example, they may not have the right paperwork or equipment to deliver your parcel. If this happens, you’ll need to contact the carrier directly and ask them if they can re-attempt delivery at a later date.
It’s also possible that the driver hasn’t been able to find your address. If this is the case, they’ll probably try again tomorrow when there’s more traffic around. And if you live in an apartment complex, they may need to call ahead and ask someone else at your building where exactly to drop off (or pick up) your parcel.
It’s important to understand the underlying reasons why your delivery updates aren’t coming through.
It’s important to understand the underlying reasons why your delivery updates aren’t coming through.
- You may not be getting recent updates because the carrier is still in transit, or has arrived at its destination but isn’t ready for a pickup yet. The best thing you can do is wait and be patient, as this will allow them time to complete their work and get back in touch with you once they’re ready.
- If that’s not an option for you, consider calling the carrier and asking if there’s been any problems or delays that could explain why there are no updates coming through. You should also ask them if they’ve made any progress towards completing their task and letting you know about it—not only does this give them an opportunity to let you know about potential issues (and hopefully avoid them), but it also gives them an opportunity to reassure customers like yourself who may have questions or concerns about what’s happening with their order.
Conclusion
The biggest takeaway here is that you should always be aware of the underlying reasons why your delivery updates aren’t coming through. This way, you can take action to fix the problem and get your parcel delivered!
