ZTO Express is a Chinese package delivery company that operates throughout China, as well as to destinations around the world. When you’ve placed an order with ZTO Express, tracking your package is an important step in ensuring its timely delivery. In this article, we’ll explain how to track your ZTO Express package step by step.
Step 1: Get Your Tracking Number
After placing an order with ZTO Express, you will receive a tracking number via email or text message from your vendor. If you do not receive it, make sure to contact your vendor, as they are responsible for providing that information to you.
Step 2: Visit the ZTO Express Tracking Page
To track your package, go to the ZTO Express Tracking page. You can access this page through their website or by searching for “ZTO Express package tracking” on a search engine. Once you are on the page, enter the tracking number you received from your vendor into the “Tracking Number” field.
Step 3: Track Your Package
Once you have entered your tracking number, click the “Track” button. You will then be taken to a page that will display the status of your package, including its current location and estimated delivery date.
You can also choose to receive updates for your package via email or text message by clicking on the “Notify Me” button. This will allow you to receive real-time updates on the status of your package and its expected delivery date.
Step 4: Understand the Package Status Messages
ZTO Express provides various package status messages that are updated throughout the delivery process. Here are some common status messages you may encounter:
– “In Transit” – This means that your package is currently in transit to its destination.
– “Delivered” – This means that your package has been successfully delivered to the recipient.
– “Attempted Delivery” – This means that the delivery driver attempted to deliver the package but was unsuccessful. They may try again or leave a delivery notice for the recipient to pick it up at a designated location.
– “Customs Hold” – This means that the package has been held up in customs for inspection or clearance.
Step 5: Contact ZTO Express
If you have any questions or concerns about your package, you can contact ZTO Express customer service through their website or by phone. They have a dedicated team available to help you with any issues you may encounter during the delivery process.
By following these steps, you should be able to track your ZTO Express package with ease and stay updated on its delivery status. Remember, it’s important to keep an eye on the status of your order, especially if you have a tight deadline or urgent delivery needs. Happy tracking!